AQL's Support Plans for Microsoft 365

Office365, SharePoint, Power Platform, MS Teams and Dynamic 365
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A Team of experts with every Microsoft skillset you need to be successful.

AQL ensures that managing and developing in the Microsoft cloud remains a smooth and pleasant experience for your businesses. Delegate your Microsoft 365 development and maintenance tasks to an expert third-party organization that has expertise in Office 365, SharePoint, Power Platform, Nintex, K2 and a lot more.

Check out our Microsoft 365 support packages below.

1. Silver: End User support
2. Gold: Silver + Administration & Configuration
3. Platinum: Silver + Gold + Advisory + Custom Development & Governance
Services Silver Gold Platinum
Microsoft 365 Technologies
SharePoint True True True
Dynamic 365 True True True
Teams True True True
One Drive True True True
Azure AD False True True
PowerApps False True True
Power Automate False True True
SPFx False False True
Power BI False False True
Power Virtual Agents False False True
Nintex False False True
K2 False False True
SSRS / SSIS False False True
Xamarin False False True
SQL Server False False True
Custom Development
DotNet False False True
Javascript Frameworks False False True
Xamarin False False True
Microsoft 365 Services
Administration True True True
Custom Development True True True
Cloud Readiness & Implementation True True True
Migrations True True True
Trainings True True True
Governance False False True
License Optimization False False True
Roadmap & Planning False False True
Free Applications Included
TheSafeOrg.com False False True
SharePoint Intranet Webparts False False True

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    * Roll Over Policy

    • No more than 40% of the hours can be rolled.
    • Rolled over hours expire in a month for Monthly Subscription & Addons packages.
    • For Pack of Hours package hours expire quarterly.
    • Roll over policy applies only to plans that have more than 40 hours.

    Hours

    • Standard Hours: M to F 8AM-5PM (Client’s time zone).
    • Non-business Hours: M-TH. 5PM-8AM (Rate is contract price x 1.5).
    • Weekend/ Holiday Hours: Fri. 5PM-Sun 12AM (Rate is contract price x 2).

    Rate

    • Non-Business Rate: Contract price x 1.5.
    • Weekend/ Holiday Rate: Contract price x 2.
    • Holidays all day Rate: Contract Price x 2.

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    Why Partner With AQL?

    • Imagine working with a team of Microsoft 365 certified experts with every skill set you need.
    • May it be migrations of Office 365 and Azure or custom development using SPfx, Power Platform or administration for Microsoft 365, AQL has been doing this for years, your organization can leverage this skillset instantly.
    • AQL is Microsoft Gold Partner for Collaboration & Content, Project & Portfolio Management and Microsoft Silver Partner for Cloud Productivity and Messaging.
    • Our services and solutions are efficient and cost-effective, and we implement industry best practices & methodologies.

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